CASE STUDY

Graphitrack - Workflow Management System

Internal Workflow Tracking System

Client: NAXNOVA
Industry: Manufacturing (Electronics Fascia & Vehicle Stickers)
Project: Workflow Management System

Project Overview

NAXNOVA, a leading manufacturer of fascia for electronics and vehicle stickers, required a robust system to track their internal workflow. The existing manual tracking process led to inefficiencies, delays, and lack of transparency. To address these challenges, the Graphitrack system was developed to streamline operations from the receipt of sample requests to final client acceptance.

Objectives

  • Digitize and automate the entire workflow from request initiation to dispatch.

  • Provide real-time tracking of each project milestone.

  • Improve coordination between departments to reduce delays.

  • Enhance visibility for management through analytics and reporting.

  • Ensure timely approvals and adherence to project timelines.

Key Features

Requirement Gathering Module

  • Digital submission of sample request forms.

  • Automated logging and assignment of tasks.

Artwork & Approval Process

  • Upload and manage artwork files.

  • Multi-level approval workflow to ensure design accuracy.

  • Version control for tracking design iterations.

Production & Printing

  • Real-time tracking of printing and production stages.

  • Integration with printing machines for status updates.

Dispatch & Delivery Tracking

  • Automated dispatch notification upon completion.

  • Logistics tracking to ensure timely delivery.

Client Acceptance & Feedback

  • Digital confirmation from clients upon receiving the product.

  • Feedback module for quality assurance and continuous improvement.

Development Approach

Technology Stack

React JavaScript MongoDB

User Roles & Access Control

Admin, Design Team, Production Team, Dispatch, and Client.

Automation & Notifications

Email and SMS alerts for approvals and dispatch updates.

Dashboard & Reporting

Real-time project tracking and performance metrics.

Results & Impact

Improved Efficiency

40%

Reduction in manual errors and processing time

Enhanced Transparency

Real-time tracking minimized miscommunication and delays

Faster Approvals

30%

Shorter project turnaround time

Client Satisfaction

Increased visibility improved customer confidence

Conclusion

Graphitrack successfully transformed NAXNOVA's internal workflow, optimizing operations and improving productivity. By digitizing and automating key processes, the company achieved higher efficiency, reduced bottlenecks, and enhanced client satisfaction.

Future Enhancements

Mobile app integration for on-the-go tracking

AI-based predictive analytics for workflow optimization

API integration with existing ERP systems